Tag Archives: finding an expert cosmetic detnist

smile makeover disaster

I’m very frustrated and disappointed. I spent a lot of money getting eight porcelain veneers. The first set came back bulky and too yellow so I asked him to send them back. When the next pair came back he said he wanted to bond them on so I could see them in my mouth and they could make adjustments afterward, if necessary. When he bonded them on, they were still not what I wanted, but it turned out they weren’t really able to make adjustments to them. He suggested I give it a few weeks and he was sure I’d love them after I got used to the change. I didn’t. I’ve called several times trying to get a refund but can’t seem to get a call back from him. What do you recommend I do?


Dear Olivia,

porcelain veneer being held up by dental tool

I’m sorry this happened to you. It is unfortunate that doing a smile makeover isn’t taught in dental school. A dentist has to invest time in post-doctoral training to truly learn how to do cosmetic dentistry well. Even then, every dentist has to muddle through their first procedures with porcelain veneers.

Most dentists aren’t proud of their beginning cases, however, those who truly care about the work they do, will re-do it until they are proud of it. It doesn’t sound like your dentist is going to be one of those type of dentists.

He tried, you didn’t like it, so instead of trying until it is right he’s going to ignore you, likely in the hopes you’ll just give up.

What to Do With a Smile Makeover Disaster

In your place, I’d go to a an expert cosmetic dentist and try to get them on your side. If they agree the porcelain veneers aren’t well done, they could help persuade the original dentist to give you a refund.

The one thing you do have going for you is he mislead you about the adjustments. Unfortunately, though, without proof, you won’t have much legal leverage unless the veneers are not structurally sound.

To find a good cosmetic dentist to help you, I suggest you go to the mynewsmile.com website and see who they recommend. They pre-screen cosmetic dentists for their artistic skills and technical training, so anyone on their list will have the expertise to both evaluate your case as well as provide you a beautiful smile makeover the second time around.

I hope this helps.

This blog is brought to you by New Orleans Cosmetic Dentist Dr. Duane Delaune.

Protecting Lumineers

I’m considering getting a smile makeover with Lumineers. Can you tell me how hard they are to take care of?


Dear Marilyn,

Advertisement with Lumineers including a woman smiling and a single veneer being held by a tool

It’s great that you’re getting a smile makeover. However, I want to caution you against choosing the brand. Instead, you should carefully choose the dentist and let them choose the brand.

While some dentists place Lumineers. Others prefer different brands. What you want is an expert cosmetic dentist who knows the pros and cons of each brand and can create a stunning smile for you.

Caring For Your Lumineers

Whatever brand of porcelain veneers you get, there are things that are important for you to know to keep them in great shape.

  • Make sure your hygienist understands cosmetic dentistry: Not all hygienists are familiar with cosmetic work. It is important during your checkup and cleanings that your hygienist doesn’t use anything like a Prophy Jet or acidulated fluoride. Either one of these will damage the glazing and cause your veneers to pick up stains.
  • Keep up with your home care: Being stain-resistant doesn’t mean you can get away with not taking care of your teeth. You’ll have to brush regularly as well as floss. Some dentists recommend you use Supersmile toothpaste, which is specifically designed for cosmetic work.
  • Protect your teeth from grinding: If you grind your teeth, you’ll want to make sure you get a night guard. Consistent grinding can cause your veneers (and natural teeth) to chip. A night guard protects them.

Finding that Expert Cosmetic Dentist

Cosmetic dentistry isn’t a recognized specialty. Because of that, any dentist can call themselves a cosmetic dentist regardless of their skill level. There are countless cosmetic dentistry horror stories by patients who’ve thought they were getting a gorgeous smile with a qualified cosmetic dentist only to leave heartbroken and disappointed with the results.

Because of that, Dr. Hall, who runs the mynewsmile.com website, decided to make a recommended list of skilled cosmetic dentists. He screens them for both technical training as well as their artistry. Anyone he recommends can give you a gorgeous smile you’ll be thrilled to share with the world.

This blog is brought to you by New Orleans Dentist Dr. Duane Delaune.