I got two new crowns last October and one of the has fallen off four times. The last time it fell off I was in Kansas visiting my father. My tooth was very sensitive to cold because the crown fell off, so I went to an urgent care. I waited for three hours, and they didn’t do anything but tell me to go to a dentist. I found some temporary bonding stuff and put the crown back on. I basically lived on lukewarm soup for the next three days until I got back home. I called my dentist’s office and they saw me right away. My dentist bonding the crown back on, but I asked how he would make sure this didn’t happen again. He offered to remake the crown. When I returned to the office, he said he needed to reshape the tooth and add posts. And the billing coordinator told me that I would have a $325 fee. So now, I am wearing a temporary crown and trying to figure out what to do other than return to my dentist and pay him $325. So far, the temporary crown is staying on. How long do I have to find another dentist before I lose my tooth? – Thanks. Dylan
Dylan,
Although losing a crown is a dental emergency, it is best to wait until you can see a dentist.
Getting a Refund
You can contact your dentist and explain that you did not receive what you initial paid for—a functioning dental crown. Your dentist should recognize his responsibility to reimburse you for what you did not receive. If your dentist will not cooperate, you can do the following:
- Report the issue to your dental insurance company, if applicable
- Report the issue to the state dental board
- Write negative online reviews
- Consult with a medical/dental malpractice attorney
Switching Dentists for a New Crown
Although any trained dentist should know how to prepare your tooth and bond a crown to it, we recommend that you find an accredited cosmetic dentist. You can avoid a repeat bad experience and save yourself time and aggravation.
Metairie, Louisiana, dentist Dr. Duane Delaune sponsors this post.